Shipping policy
Shipping Policy
We aim to deliver your orders within 1-2 working weeks for UK delivery.
We will process the order in a maximum of 1-2 days.
Shipping cost: UK mainland shipping £5.99
We will do our best to deliver the goods to you to the address that you specify for delivery. If you do not supply an address, we will deliver the goods to the credit card address you provide us with. Please take care when entering your details as we cannot accept liability for non-delivery of items as a result of incorrect information entered by yourself. In the event that you are not available to receive the goods at the point when they were delivered, you will be responsible for making arrangements to receive the goods if they are held at the post office or delivery company depot. We will try to meet any date stated for delivery, but such dates are not guaranteed and are provided for reference only. We may deliver your goods in instalments if reasonably required. If your goods have not reached you within 14 working days from the date they left us (which we will confirm to you by email) you will need to call our Customer Service Team to report your order as missing in transit. We allow a maximum of 30 days for you to let us know your goods haven’t arrived. If you haven’t contacted us by this time we will accept this as your acknowledgement for receipt of the goods. Inner Chimp wear cannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order. You are responsible for the products once delivery has taken place. In other words, the risk in the products passes to you when you take possession of them.
Where We Ship From
All orders placed on www.inner-chimp.co.uk are shipped from our warehouse in the United Kingdom. If shipping outside of the EU you may be liable for import duties and/or taxes. Any return or exchanges must be sent back to the United Kingdom at the customers expense (excluding the United Kingdom). Please see the section below on Returns and Exchanges.